“I text the photo from the walkthrough. The plan comes back the same day, and the photo after goes straight to the owner.”
Dashawn B.Property manager, apartment community
Handyman for Las Vegas property managers
Photo in. Fixed. Photo out.
Ravenel Property Repair is eight people who fix small things in Las Vegas rentals. Text one number with a photo of the problem. You get a plan back within 24 hours, and when the work is done, a photo of it.
- Nevada licensed contractor
- Insured
- Se habla español
24 hr
Reply to every text1
Number for texts, photos and calls2
Photos: one in, one out
A work order
Four steps, and two of them are photos
No portal, no login, no app. Whoever on your team has a phone can start one.
- 01
Photo in
Text a photo and one line: building, unit, what's wrong. Wide shot first, then close.
- 02
Plan back
Within 24 hours Malia texts what we'll do, who comes and which day. You say yes with one word.
- 03
Fixed
A crew lead does the work. A small repair is one visit; if it needs a part we don't carry, the plan says so.
- 04
Photo out
You get a photo of the finished repair and a note of the parts used. Then the work order closes.
The photo out
What the photo out shows, and what it leaves out
Every closed work order ends with a picture like this one, so you can forward it to an owner without a call.
- 1
The part we fixed
Close enough to see the new hardware and that it sits straight.
- 2
The door or wall around it
Wide enough that you can place the repair in the unit without a note.
- 3
Our hands, not your tenant
We keep tenants and their belongings out of the frame.
Before you text
What we fix, and what we send to a licensed trade
A handyman who says yes to everything is the one to worry about. When a job isn't ours, our reply says so and why.
| Where | We send out | We fix |
|---|---|---|
| Doors | We send outRekeying and master-key systems | We fixHinges, closers, strikes, sliders, like-for-like lock swaps |
| Walls | We send outWater-stained ceilings until the leak is found | We fixDrywall patches, texture to match, touch-up paint |
| Fixtures | We send outMoving wire or pipe inside a wall | We fixLight fixtures, fans, blinds, toilet and faucet parts |
| Outside | We send outRoofs, water heaters, air conditioners | We fixGate latches, handrails, patio screens, small stucco cracks |
What we fix
The small repairs that fill a work-order list
Five kinds of job make up most of what property managers text us.
Fixtures and fittings
Lights, fans, blinds, toilet and faucet parts, swapped like for like.
Fixtures and fittings
Plans
A plan puts your portfolio at the front of the line
A monthly plan pools a few hours of labor across all your units, answers your texts first and walks your vacant units on a schedule.
Pooled hours, not hours per unit
A monthly walk of vacant units, with a photo report
One monthly statement, by property
Cancel any month by text
From property managers
What managers send us, and what they get back
“A tenant said the patio slider stuck. I sent one photo, not a paragraph. The reply named the roller and the day.”
Cyrus M.Property manager, townhome community
“Their walk of our vacant units found a loose handrail and a dripping toilet supply before the next showing.”
Gideon H.Regional manager, small portfolio
“I sent a photo of a water heater. They said it wasn't their job and gave me a plumber's name. I'd rather hear that than get a bad fix.”
Farrah T.Owner, four-plex
Sample reviews.
Apartments and townhomes across the valley
We work in the Las Vegas valley. If your building isn't on the list, text its street and we will say yes or no.
- Central Las Vegas: John S. Park, Paradise Palms, Scotch 80s, Rancho Bel Air, Westleigh
- East side: Sunrise Mountain, Eldorado, Nellis Meadows
- Northwest: Lone Mountain, Rainbow
- South and Henderson: Whitney Mesa, Tuscany
We don't take work in Pahrump, Mesquite, Laughlin or Mount Charleston.
Questions managers ask first
How do I send a work order?
Text a photo and one line to (702) 555-0106: building, unit, what's wrong. You can call that number too. There is no portal or login.
How fast do you answer?
Every text gets a reply within 24 hours with a plan: what we will do, who comes and which day. That is the time to reply, not the time on site. If someone is at risk, call 911 or the utility first.
What do I get when the job is done?
A photo of the finished repair and a short note of the parts used, by text. We keep tenants and their belongings out of the picture.
Who do you bill?
The management company or owner you name, by property. Tenants are billed only if you tell us to.
Is the building older than 1978?
Tell us the year when you text. Paid work that disturbs painted surfaces in a building built before 1978 falls under the EPA lead rule. Repairs under 6 square feet inside or 20 square feet outside are exempt, but replacing windows and tearing out walls never are. If a job is covered, our reply says so and who will do it before we book. We don't dry-sand or scrape old paint.
Work order
Send a work order
The fastest way is a text with a photo. The form below does the same job and gets the same 24-hour reply.