Cordelia Ravenel
Owner
Founded the company, signs every plan agreement and reads the first text from each new account.
Las Vegas, Nevada
About
Ravenel Property Repair does small repairs for the people who run Las Vegas apartments and townhomes. We started with one truck and one phone number, and we kept the number.
Managers told us what they wanted: a reply, a plan and a picture. Everything we built is for that. We don't remodel kitchens or bid roofs.
Two crews and a dispatch desk
Bolivar and part of the crew speak Spanish; a Spanish text gets a Spanish reply
We turn down jobs that aren't ours, and say who to call

The people
Owner
Founded the company, signs every plan agreement and reads the first text from each new account.
Dispatch and office lead
Answers the text line, writes the plan and sends the photo out.
Crew lead, doors and fixtures
Speaks Spanish and English. Texts when he arrives and when he leaves.
Crew lead, walls and paint
Matches textures and takes the photo that goes to the owner.